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FAQ

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FAQ

How soon can we get a reply after we send you an inquiry?
We will reply you within 12 hours in working day.
Are you a direct manufacturer or a trading company?
We are a factory with trading department.
What products can you offer?
We mainly produce car floor mats, car trunk mats.
What fields are your products mainly involved in?
Our products are mainly involved in the field of the car.
Can you do customized products?
Yes, We can make customized products. We develop and produce products according to drawings or samples provided by clients.
Do you have some standard parts?
Yes, hooks, screws, nuts, etc.
How about the capacity of your company?
Its monthly production capacity is 300,000 sets of floor mats.
How to guarantee the quality of your goods?
First of all, there will be corresponding inspection after each process. For the final finished products, we will do 100% full inspection according to customers' requirements and international standards. Then, the first time customers cooperate, they can pass third-party quality inspection. Finally, our warranty period is one year, any quality problem within one year, you can claim compensation.
What is the payment term?
When we quote for you,we will confirm with you the way of transaction,such as FOB, CIF, CNF, etc. For mass production, you need to pay 30% advance payment first, and then pay the balance after seeing the bill of lading.The common payment method is T/T, of course, L/C is also acceptable. 
How are the goods delivered to the customer?
Usually we send the goods by sea, because we are in Taizhou, we are close to Ningbo port, it is very convenient to export by sea, or send to the warehouse designated by the customer.
Where do you mainly export your goods?
Our products are mainly exported to the United States, France, South America, Africa.....